Social Network
Community platform with real-time messaging and moderation
Overview
A media brand wanted a owned community space beyond third-party platforms. itechvertical delivered web and mobile apps with feeds, groups, live chat, and moderation tooling that could scale with viral moments.
The challenge
- Real-time messaging at high concurrency without dropped connections
- Content moderation workflows for staff and community leaders
- Discovery features that surface relevant groups and conversations
- Privacy controls and reporting flows users could trust
Our approach
We built a React Native app and responsive web client on a Node.js backend with WebSocket channels. Moderation queues, automated flagging, and admin analytics shipped alongside the member experience.
- Topic-based feeds with algorithmic and chronological modes
- Group spaces with roles, events, and media sharing
- Push notifications and in-app message delivery
- Trust & safety dashboard for the internal team
Results
200K+
Registered members
3.2×
Session length vs. prior forum
85%
Moderation SLA within 2 hours