SaaS Dashboard
Enterprise analytics platform with real-time reporting
Overview
A B2B data company needed a customer-facing dashboard that could visualize massive event streams without slowing down. itechvertical redesigned the UX and rebuilt the front end for sub-second loads on complex filter queries.
The challenge
- Legacy UI struggled with datasets above a few million rows
- Customers demanded custom dashboards and exportable reports
- Role-based access had to span orgs, teams, and external partners
- Mobile-friendly views for executives reviewing KPIs on the go
Our approach
We introduced a modular widget system on Next.js with server-side aggregation and cached query layers. Design workshops aligned chart types to the decisions operators actually make.
- Drag-and-drop dashboard builder with saved views
- Incremental loading and virtualized tables
- SSO, audit logs, and granular permissions
- Scheduled PDF and CSV report delivery
Results
65%
Faster query response
40%
Higher daily active usage
28%
Reduction in support tickets